FAQs

Frequently Asked Questions

Return to FAQs

Set Up E-mail with Microsoft Outlook 2010 using POP3

Learn how to configure Microsoft Outlook 2010 for use with your 1&1 e-mail account using the POP3 Protocol.

Before you begin, you will need to have Outlook 2010 already installed on your computer 

 
Please note:
1&1 suggests the use of IMAP over POP3. You can find out why by reading the Difference Between POP3 and IMAP E-mail Accounts
 
Step 1
On your computer, click Start > Control Panel.
Step 2
If using Windows XP, double-click the Mail icon.Double-click the Mail icon
Double-click the Mail icon


If using Windows Vista, Windows 7 or above, type Mail into the search box at the top-right of the Control Panel window to quickly find the Mail icon. Then, double-click it. Search for Mail and double-click the icon
Search for Mail and double-click the icon
Step 3
Click the E-mail Accounts button. Click E-mail Accounts
Click E-mail Accounts
Step 4
Under the E-mail tab, click the New button to add your 1&1 e-mail account. 
Select E-mail > New
Select E-mail > New
Step 5
Select Manually configure server settings or additional server types and then click theNext button. 
Select Manually configure and click Next
Select Manually configure and click Next
Step 6
Select the Internet E-mail type of account and then click the Next button. Select Internet E-mail and click Next
Select Internet E-mail and click Next
Step 7
Enter the required information:
FieldData
Your Name This is the name that will appear when others receive your e-mail
E-mail Address Your 1&1 E-mail address
Account Type POP3
Incoming mail server pop.1and1.com
Outgoing mail server (SMTP) smtp.1and1.com
User Name Your 1&1 E-mail address
Password The password for your 1&1 E-mail address

Then click the More Settings button to continue.

Enter the appropriate information and click More Settings
Enter the appropriate information and click More Settings
Step 8
Select the Outgoing Server tab from the top of the new window that opens. 
Select Outgoing Server
Select Outgoing Server
Step 9
Check the box for My outgoing server (SMTP) requires authentication and ensure that Use same settings as my incoming mail server is selected.

Next, click the Advanced tab at the top of the window.

Check the boxes and click Advanced
Check the boxes and click Advanced
Step 10
Enter port 995 as the Incoming server (POP3) port and ensure that SSL is chosen from theUse the following type of encrypted connection drop-down box.

Enter port 587 as the Outgoing server (SMTP) port and choose TLS from the drop-down box next to Use the following type of encrypted connection.

Click the OK button to save your settings.

Enter the information and click OK
Enter the information and click OK
Step 11
Click the Next button. Click Next
Click Next
Step 12
If the part of the test fails, go through the previous steps and double-check all of your settings in Outlook. If the test is successful, click the Close button. Click Close
Click Close
Step 13
Click the Finish button. Click Finish
Click Finish
Step 14
Click the Close button to close the Account Settings window. Click Close
Click Close
Step 15
Click the Close button to close the Mail Setup window. Click Close
Click Close
Step 16
You may now launch Outlook 2010 from the Start menu and begin writing and checking your mail!

Our Contacts

368 Commercial Street
Bridgeville, PA
Phone: 412-203-1996
Fax: 412-221-7000